Aksutra Samvad

Aksutra Samvad is now available to public representatives, government departments and organisations that serve people at scale. It answers on the channels people already use — WhatsApp, a website, Telegram, email, SMS or an organisation's own app — in the languages they speak, typed or spoken. Every request becomes a tracked case with an owner, a deadline and an escalation path, and the person who asked is kept informed until it is resolved. Samvad runs on Aksutra's own system, not on a third-party agent platform. It can be hosted by us or deployed on the client's own infrastructure, with access by role, every action logged and sensitive fields encrypted. Deployments begin with a pilot in one office, ward or service, measured against outcomes agreed in advance.